Fulton Sales/ALCA Distribution is Canada's fastest growing distributor of baby and children's products. We sell and distribute a wide array of products to national as well as independent retailers across Canada and have developed a significant presence in the apparel, gear, footwear, maternity, sport and organic markets.

What sets us apart from the competition is our trendy & fashionable brand portfolio, our exclusive distribution agreements in Canada, our presence in all channels (B2B & B2C) and, perhaps most importantly, our best in class customer service and after sales support. We represent and distribute an amazing collection of brands including TOMS shoes, aden+anais and Ergobaby carriers.

Customer Service Representative Position

Reporting to the Customer Service Manager, the Customer Service Representative is responsible for providing an exemplary level of customer service and ensuring timely resolution of customer concerns and inquiries. This role is accountable for ensuring efficient customer service according to the company’s Customer Service Standards.

Click here to learn more about the Duties and Responsibilities and Qualifications.

Working at Fulton Sales

We are a young, entrepreneurial and rapidly growing company and our staff is passionate about what we do. We offer above market compensation and an employee benefits plan that includes: life insurance, AD&D insurance, extended health care, vision care, prescription drug plan and dental plan. We offer a positive working environment that encourages continuous improvement and on-going staff development.

Application Process

To be considered for a job opportunity, please submit a copy of your most up-to-date resume along with a cover letter outlining how your skills and experience match the requirements of the role. Please send your application to If you don’t find a suitable vacancy, you may send a general application to us. We may also get in touch when we have a suitable vacancy for you.

Connect With Us

To learn more about Fulton Sales/ALCA Distribution, visit us on Instagram/FultonSales and on Facebook/FultonSales